Privacy Policy

1 How We Collect and Use Your Personal Information

Personal information means data recorded electronically or otherwise that can identify a specific individual on its own or when combined with other data, or that reflects an individual's activities. MONTFORGE GAMES LLC collects and uses your personal information for the purposes below. If we need to use your information for purposes beyond those listed, we will obtain your consent separately.

(1) Products and Services on Our Platform

Account Registration

When you create an account, we may collect information you provide—such as your phone number, ID document details, or chosen username—to complete registration.

Personalized Advertising and Communications

To deliver more relevant ads instead of generic placements, we may collect your activity within our games, essential device data (such as a unique device identifier), browsing history, content you view or request, and account transaction records. We analyze these patterns to build interest profiles and may send marketing messages via email, SMS, or other channels to you or similar user segments to promote our products and services.

Payments and Transactions

When you make purchases, we may collect transaction-related financial data—such as purchase history, virtual currency balances, virtual items, and redemption codes—to assess account and payment risk, verify identity, and detect or prevent security incidents.

Security

We use certain device information for identity verification, fraud prevention, security monitoring, and backup purposes. For example, unique device identifiers help authenticate users, and browsing logs support fraud detection. When you contact customer support, we may retain your communications, call records, contact details, and issue resolution notes to assist you and improve our service.

Product Improvement

We may log and analyze system error data to diagnose failures, fix bugs, and optimize our services.

(2) Scope of This Policy

Unless a specific product or service has its own privacy policy, this Privacy Policy applies to all our offerings. Where a product-specific policy exists and conflicts with this document, the product-specific policy takes precedence for that product or service.

(3) Third-Party Services

Our services may include or link to third-party social media or other external services. For example:

1. Using "Share" features or logging in via third-party accounts may collect your information (including log data) and place cookies on your device;
2. Ads or links within our services may direct you to third-party sites that collect and use your data under their own policies.

Third-party services are operated independently. Your use of them—including any personal data you provide—is governed by their terms and privacy policies, not this Privacy Policy. We are not responsible for how third parties handle your information.

(4) Mobile App Permissions

When delivering services through mobile apps, we may request specific personal data or device permissions in particular scenarios, always with your prior consent. Examples include:

1. SMS & device ID — for one-tap phone registration, guest accounts, or SMS verification (any carrier charges will be disclosed in advance);
2. Camera — for customer support to capture and upload photos when handling complaints;
3. Microphone & audio — for in-app voice chat, including volume, recording, and Bluetooth permissions;
4. Install apps — to download and apply app updates;
5. System logs — to diagnose crashes and improve game performance;
6. Storage — to cache and read resources required for app operation.

These examples are not exhaustive. Whenever additional permissions are requested, we comply with this policy and applicable laws to protect your rights, including your right to be informed.

2 How We Use Cookies and Similar Technologies

(1) Cookies

Cookies are small data files stored on your computer or mobile device, typically containing identifiers, site names, and numeric or character strings. We use cookies to keep our websites functioning properly and to recognize registered users. We do not use cookies for purposes beyond those described here. You may manage or delete cookies through your browser or device settings.

(2) Do Not Track

Many browsers offer a Do Not Track (DNT) feature that sends preference signals to websites. Industry standards for responding to DNT signals have not been finalized. If you enable DNT in your browser, our websites will honor your preference, though this may limit certain features of our products and services.

3 How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Sharing

When sharing data, we take steps to ensure recipients cannot re-identify individuals from anonymized datasets. We may share your personal information with parties outside MONTFORGE GAMES LLC in these situations:

1. With your consent — after obtaining your explicit approval;
2. Legal requirements — when required by law, regulation, or government authority;
3. Affiliates — with MONTFORGE GAMES LLC affiliated companies, limited to what is necessary and consistent with this policy. Affiliates must seek renewed consent before changing processing purposes;
4. Authorized partners — with vendors who help us deliver services, only for lawful, specific, and necessary purposes. Partners may not use shared data for other purposes.

Our authorized partners fall into two categories:

1. Advertising and analytics partners — we do not share personally identifiable information (such as your name or email) with these partners without your permission;
2. Suppliers and service providers — including infrastructure hosts, analytics providers, notification services, payment processors, and customer support vendors who assist in operating MONTFORGE GAMES LLC products and services.

(2) Transfer

We do not transfer your personal information to other companies, organizations, or individuals except:

1. With your explicit consent;
2. In connection with a merger, acquisition, bankruptcy, or similar transaction—where we will require the receiving party to continue protecting your data under standards no less stringent than this policy, or we will seek your consent again.

(3) Public Disclosure

We will only publicly disclose your personal information:

1. With your explicit consent;
2. When required by law, legal process, litigation, or mandatory government requests.

4 How We Protect Your Personal Information

We employ industry-standard security measures—including encryption, access controls, and secure storage—to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We restrict internal access to personal data to authorized personnel who need it to perform their duties.

While we strive to protect your data, no method of transmission or storage is completely secure. If a security incident occurs that may affect your personal information, we will notify you in accordance with applicable laws and take remedial action promptly.

5 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

1. Access — request a copy of the personal data we hold about you;
2. Correction — request correction of inaccurate or incomplete data;
3. Deletion — request deletion of your personal data under certain conditions;
4. Restriction — request that we limit how we process your data;
5. Portability — receive your data in a structured, machine-readable format where applicable;
6. Withdraw consent — revoke consent you previously gave, without affecting prior lawful processing;
7. Opt out of marketing — unsubscribe from promotional communications at any time.

To exercise any of these rights, contact us using the details in Section 9. We will respond within a reasonable timeframe as required by applicable law.

6 How We Handle Minors' Personal Information

Our products and services are not directed at children below the minimum age required by applicable law. We do not knowingly collect personal information from minors without verifiable parental or guardian consent.

If we discover that we have collected personal information from a minor without proper consent, we will take steps to delete that information promptly. If you believe a minor has provided us with personal data, please contact us immediately.

7 How We Transfer Your Personal Information Globally

As a global game company, we may process and store your personal information in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer data across borders, we implement appropriate safeguards—such as standard contractual clauses or other legally recognized mechanisms—to ensure your information receives an adequate level of protection consistent with this Privacy Policy.

8 Changes to This Policy

We may revise this Privacy Policy periodically. When we make material changes, we will notify you through our services, by email, or by updating the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.

Your continued use of our products and services after changes take effect constitutes acceptance of the updated policy. If you disagree with the revised terms, please discontinue use of our services.

9 How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Email: keningyxaaa@outlook.com

Company: MONTFORGE GAMES LLC

We will respond to your inquiry as promptly as practicable.